Warranty
Every product we sell is 100% genuine and covered by an official warranty — because Speed4Trading is an authorized Hikvision distributor in Egypt since 1999.
What is covered
- Hikvision products — official 2-year warranty covering manufacturing defects.
- WD surveillance hard drives — official manufacturer warranty.
What the warranty includes
- Repair or replacement of products with manufacturing defects.
- Local handling in Egypt — no shipping products abroad, no long waits.
- Technical support by phone and WhatsApp throughout the warranty period.
How to make a claim
- Contact us with your order details and a description of the issue.
- Our technical team diagnoses the problem — often solvable remotely.
- If it is a hardware defect, we handle the repair or replacement.
Keep in mind
The warranty covers manufacturing defects; physical damage, water damage beyond the product's IP rating, and unauthorized modifications are not covered.